Hallo Stefan,vielen Dank für deine

Hallo Stefan,

vielen Dank für deine Rückmeldung. Kann ich gerne so machen. Wenn ich den Kunden im CCP lösche, sind dann nicht alle Bestellungen gelöscht?
Der Kunde will seine Bestellhistory weiterhin im Account aufgelistet haben!
Kunde ist schon sehr verärgert und der Meinung, wir haben seine Daten kaputt gemacht, weil er sich nicht mehr einloggen kann.
Wenn nun auch die Bestellungen im Account alle weg sind, ist das nicht so gut.

Gibt es eine Möglichkeit, dass die Bestellungen vorhanden bleiben?
LG Maria

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Hi Stefan,Thank you for your feedback. Can I make like this. If I delete the customer in the CCP, are then not all orders be deleted?The customer wants to continue to have listed in the account its acces! Customer is very upset and we broke his data of the opinion, because he can no longer log in.All gone now also the orders in the account, which is not so good.There is a possibility that the orders remain available?LG Mary

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Hi Stefan,

thank you for your feedback. Can I like to do that. If I delete the customer in the CCP, all orders are not deleted?
The customer wants to have its Order History still listed in the account!
Customer is very upset and think we have made its data broken, because he can no longer log in.
If the orders in the account are all gone now, that's not so good.

is there a way that the orders remain available?
LG Maria

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Было приятно гулять in лесу in такой жаркий day

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